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This month the number of Homeaglow customer service requests is much higher than usual.
Verified account. Company monitors its reviews.

Homeaglow is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Homeaglow

Homeaglow

www.homeaglow.com
Claimed company
What is your customer experience with Homeaglow?

Homeaglow Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Homeaglow has 2.0 star rating based on 2944 customer reviews. Consumers are mostly dissatisfied.

  • 5% of users would likely recommend Homeaglow to a friend or colleague.

  • Rating Distribution
  • Pros: No pros, Non, Good cleaner.
    Cons: No customer service, Everything about it, There a scam.

View full overview ›

Media from reviews

Homeaglow - Because I didn’t get no one on the phone
Homeaglow - I am pissed offHomeaglow - Unapproved chargeHomeaglow - Lazy workHomeaglow - I am submitting pictures in a review for the terrible customer service I...Homeaglow - I am submitting pictures in a review for the terrible customer... - Image 2Homeaglow - I am submitting pictures in a review for the terrible customer... - Image 3
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Top Homeaglow Reviews

Positive Review

"Amazing cleaning as always"

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Amazing cleaning as always. If you are not choosing Analia for your next cleaning you are missing out.

Critical Review

"Cancel and refunded"

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I had to leave my home to assist my aged family member and have no idea when I will be returning, so I'd rather cancel my service and be fully refunded.

Show reviews that mention
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Most helpful
Delores D Xuk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Randolph, Massachusetts

I am submitting pictures in a review for the terrible customer service I received. I’ve been trying to contact you people for the 24 hours to cancel a membership because I am very, very unsatisfied wi

I want to cancel my membership. I will put every photo I have online for what your maze did not clean my house appropriately while I was at work.

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User's recommendation: I would not use this place. These people do not speak English. The communication barrier does not allow you to ask questions. I was at work at the time because my house is immaculate and I keep a clean house because it’s just me and my husband. I need a lot of Dustin done and mopping. There was still dust all behind my furniture. My house smelt like sway mop. These people do not have a phone number to contact anyone you have to play Email game it’s not worth the money they ask you to join. I’m still trying to cancel my membership. I’m going to end up in small claims court in my town.

Jonetta Wgs
map-marker Las Cruces, New Mexico

Amazing cleaning as always

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Amazing cleaning as always. If you are not choosing Analia for your next cleaning you are missing out.

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Judy S Hvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bank draft

I told the girl that I would not need them anymore and you are still charging me. You are a scam, and you will not take my money.

View full review
Loss:
$159
Cons:
  • Scam

Preferred solution: Full refund

Dayron Xes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Ativar minha conta

Não sei oque ouve falou que eu cancelei uma casa, só que não cancelei não sei oque ouve por isso queria ver a ativação de novo da minha conta!

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Revis Jbr
map-marker Charlotte, North Carolina

Because I am about ready to sue you I would like my home clean for all that money I paid.

The way you can help me is to get my cleaner here have them give me a call at 336-953-**** and lets set up a date. I have already paid.

Im tired of waiting for an email. Im tired of waiting for a customer phone call.

I am ready to call my lawyer and sue you for everything Ive got plus whatever else I can get so please call me talk to me and dont send me to one of those stupid online. Text things thank you.

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User's recommendation: Do not use homo glow they never ever do what they’re supposed to

Felix T Tgv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel and refunded

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I had to leave my home to assist my aged family member and have no idea when I will be returning, so I'd rather cancel my service and be fully refunded.

View full review

Preferred solution: Full refund

Jennifer F Uiq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellevue, Washington

They are fraudulently charging my account

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No one answers the phone. I emailed the company and have never received a reply.

They keep trying to charge my credit card, Ive reported fraud and closed that credit card because of them. Horrible

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Rhonda P Tax

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not satisfied with cleaning I feel the job was not done properly and incomplete

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I didn't realize I was supposed to tell the young lady how to clean. I even lessened her workload and still didn't get a satisfactory cleaning experience: cabinet not washed, refrigerator not cleaned, front of stove was not cleaned, dishes not thoroughly cleaned in kitchen.

Bathroom was not thoroughly cleaned and not a hint of any kind of cleaning product.

The toilet was not cleaned on the outside. She appeared to be a little lazy.

View full review
Loss:
$19

Preferred solution: Full refund

Randy G Bod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Because I didn’t get no one on the phone

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Homeaglow - Because I didn’t get no one on the phone

I Had a Client that Cancelled their appointment while I was At the Clients House am I Still got to get paid for today

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Khole Fsw
map-marker Trenton, Michigan

Billing for work not received

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I want you to stop billing me for work not contracted. I want to cancel my contract with Homesglow at once.

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User's recommendation: Make a you can get out of the contract.

Shanel W Vbm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charges

I was charged for membership fees months after I cancelled my subscription. What a ripoff!

Now, I cannot get a hold of someone to refund my money. They took $100 out of my bank account!

View full review
Loss:
$100
Pros:
  • Got some work done but all
Cons:
  • Not fully satisfied

Preferred solution: Full refund

User's recommendation: Do not sign up, that 19 dollar cleaning fee will cost you $100 dollars after fees

Kamillah Dcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburn, Virginia

$49 FEE

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The date keeps changing and no warning and taking funds from my other payments. You can never reach them by phone.

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User's recommendation: Be aware of the fees

Ronald H Mjh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cleaning out my bank account

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Homeaglow enrolled my wife in a subscription service which she has tried to cancel multiple times. Even after six months they still won't cancel it and they are moving from account to account as she cuts off cards.

This company is 100% a scam. They have a class action lawsuit in CA and I'm going to sue them next.

View full review
Loss:
$450
Cons:
  • It was a scam

Preferred solution: Full refund

User's recommendation: STAY AWAY FROM HOMEAGLOW

Shacora Ikj
map-marker Fargo, North Dakota

She's a machine

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She's a machine WOW did in 3 hours that takes me a month to do,happy person,could not thank her enough want her everytime a complete joy to work with

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Lyndia Vpu
map-marker Fargo, North Dakota

Thank you for taking such good care of my home AND my plants!

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It was a pleasure having Dawn help me today. She was incredibly thorough and friendly. Thank you for taking such good care of my home AND my plants!

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Chris W Zgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Overcharged

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Won't take a phone call

Have to email, not efficient...

Don't understand why you can't take phone calls so I could talk to a real person and get my matter resolved instead I have to email v

View full review
Loss:
$50

Preferred solution: Price reduction

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