
Homeaglow
Homeaglow Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow has 2.0 star rating based on 2500 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend Homeaglow to a friend or colleague.
- Rating Distribution
Pros: No pros, No pros to this service, Good cleaner.
Cons: No customer service, Everything about it, There a scam.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow has 2.0 star rating based on 2500 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend Homeaglow to a friend or colleague.
- Rating Distribution
Pros: No pros, No pros to this service, Good cleaner.
Cons: No customer service, Everything about it, There a scam.30% of users think that Homeaglow should improve its Payments.
59% of users say that they won't use Homeaglow in the future for similar services or products.Recent recommendations regarding this business are as follows: "They sell your information and overbook and overpromise discounts", "The service was good no problem there just financial", "DO NOT USE HOMESGLOW!", "Do not use them!", "Find a better company".
Most users ask Homeaglow for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cleaner cancelled!!! Concerned about my membership!
Company fixed the issue and I have been provided with apology. They eventually had someone to come out and clean and I haven’t had a problem since. They have been consistent and very communicative!
I had to reschedule a new appointment for a cleaning b/c my cleaner cancelled last minute. But no response yet and I can’t get ahold of anyone at Homeaglow!
Also I’m supposed to be paying $39 monthly and it says $49!
Miguel “Senior Manager” changed my member from 6 months to 3 months but on my dashboard it states something else. He even made my appointment Top Priority yesterday and I was supposed to get a cleaning yesterday but I DID NOT!
So I ALREADY have an issue and I literally just became a member yesterday with Senior Manager Miguel. I've done some research on the company and I must admit I'm not too pleased with the information and reviews Homeaglow has!
These are MANY terrible reviews and complaints from customers AND employees. It's absolutely unbelievable and I DO NOT want to get caught in anything that's not conducive to me and my family. So when I go to my Dashboard I do not see the $39 a month membership that Miguel gave me, it says $49... we discussed that my monthly membership cost would be $39.
Also, someone by the name of Autumn booked an appointment to service me yesterday for today and now I'm stuck finding/waiting for a cleaner because she cancelled!! I had to reschedule for a later time because it keeps saying I have to schedule later then 12 hours". I don't need this inconvenience nor frustration. I already informed Miguel that I suffer from an illness which is why I even decided to enter into a membership plan because my illness prevents me from properly cleaning my home!
If I cannot get a cleaner TODAY (because I had preferred one yesterday) I want to CANCEL! I haven't even received my first initial cleaning with my voucher I purchased for $19 so I'm sure that won't be a problem and I will not be charged for canceling before 4 months.
Miguel changed my membership cancellation from 6 months to 4 months. My appointment was also set to Top Priority.
- No communication and bad reputation
Preferred solution: A clean ASAP! I was to get a clean 2/24. Cleaner booked 2/25; cancelled! No cleaner 2/25 I need refund of $19 and I’ll cancel. Can’t charge b/c no service. Reviews customers/cleaners dont reassure me about Homeaglow. I became a member b/c I’m disabled.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need clarity on appointment
Need to talk with someone please about my scheduled appointment and who I have been scheduled with today.
My account
So I am trying to reactivate my account to become a cleaner again. I have improve on my knowledge over the years
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel Membership and Account
This is a formal request to remove my membership and cancel all services. Please refund me any fees that were charged as well. Thank you!
- No pros to this service
- Poor service no online support no cancel option
Preferred solution: Full refund
User's recommendation: They sell your information and overbook and overpromise discounts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTO cancel my membership.
She did NOT do a good job! Saw no change and she didn't stay 4 hours.
I came home 3 hours later and she was gone! She windexed the glass mirrors maybe and vacuumed and that's all!
I want to CANCEL my membership! Please can someone call me so I can explain more .
Preferred solution: Full refund
Done with service
I cancelled service a while back and was charged for it but they still keep scheduling appointments.
Cancel my cleaning sccount
I am canceling my account because I cannot afford service right now I have extensive dental work that needs to be done I cant afford both
User's recommendation: The service was good no problem there just financial
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't let me schedule
You guys made me pay before scheduling, but then after I paid, it did not even take me to the scheduling page. It did not send me a confirmation through my email, and there is no phone number or email to reach out to somebody to solve my issue.
But it took the money off my card immediately. I want a full refund, and I will go to another company with easier communication and scheduling.
- Cant contact anyone
- Charge before scheduling
- Scheduling issues
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My home look amazing!!
Olivia is a joy to have in my home. She works so hard to help make my home look clean and neat.
My bathrooms are sparkling and all my floors look awesome!
She is very focused on making sure I love the end result and is willing to help me so my home looks amazing!! She has earned and deserves all the stars I can give her!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Great job
Great job , she waited patiently as we werent feeling the best this morning . She did an amazing job and was very detailed oriented
Terrible
terrible, promised a stay away refund not given. no customer service number.
Hi there,
You're so close to booking your first appointment at our best price! The first step was purchasing your voucher. Check!
To schedule your 4 hour cleaning visit homeaglow.com/redeem or click below.
Your voucher code:
LSRO-BOSC-XJTH-MOUY
Book your cleaning tay away. ss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTOTAL SCAM!!
I set up my first homo gloating visit and the woman who came only stayed for a little under three hours, even though she was supposed to be here for six hours and clean my entire home. Instead, she just cleaned the kitchen counter.
I am so disappointed and disgusted by this company. I cannot get through to anyone.
I wanna complete refund of everything. They are total liars!!
Preferred solution: Full refund
User's recommendation: DO NOT USE HOMESGLOW!!!
Pissed flute *** off on your stealing
Talk about to know when I go to the new station and warn everybody if the stealing scamming yall doning yall little false advertising and going to be shitvno more Im going all the way with it
Refund
No customer service this is really unprofessional
My card was charged $40.01 & I cancelled my service in January. I received service in November.
I would like to have those funds returned to my card immediately.
There was no reason for my card to be charged. I can provide any information thats needed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Service
Did not provide adequate customer service. No assistance was provided.
Charge my credit card now in dispute with them to obtain my money.
You are unable to reach anyone one the phones. A bunch of criminals!!!
User's recommendation: Do not use them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My cleaner never called or showed
Appointment was confirmed for Monday the 21st @10:00am for three hours. There is no real phone number to call anyone.
You can only email for support and then wait 24-48 hours for a reply! Bottom line?
I payed them and they pulled a no call no show on me! Feelin scammed!
User's recommendation: Find a better company
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