Homeaglow
Homeaglow Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow has a 2.7 star rating based on 2795 reviews; most consumers are neutral and only 5% would likely recommend the service.
Key Takeaways for Future Customers
- Read Homeaglow reviews carefully and confirm membership terms before signing up.
- Expect mixed experiences: some cleaners are excellent while platform issues persist.
- Monitor billing and confirm charges to avoid unexpected fees tied to membership.
Negative Feedback / Risk Areas
- Frequent no-shows and poor communication lead many Homeaglow customer complaints.
- Recurring issues with billing, disputed charges, and slow refund responses frustrate users.
- Difficulty cancelling memberships, account access problems, and weak customer service are common.
Positive Feedback
Many customers praise individual cleaners for thorough, friendly, and high-quality work; several reviews note reliable, detailed cleaning and repeat bookings with specific professionals.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow has a 2.7 star rating based on 2795 reviews; most consumers are neutral and only 5% would likely recommend the service.
Key Takeaways for Future Customers
- Read Homeaglow reviews carefully and confirm membership terms before signing up.
- Expect mixed experiences: some cleaners are excellent while platform issues persist.
- Monitor billing and confirm charges to avoid unexpected fees tied to membership.
Negative Feedback / Risk Areas
- Frequent no-shows and poor communication lead many Homeaglow customer complaints.
- Recurring issues with billing, disputed charges, and slow refund responses frustrate users.
- Difficulty cancelling memberships, account access problems, and weak customer service are common.
Positive Feedback
Many customers praise individual cleaners for thorough, friendly, and high-quality work; several reviews note reliable, detailed cleaning and repeat bookings with specific professionals.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clarksville, Tennessee
Fraud
- - Charges continued after cancellation from Sep 2025 to Jan 2026.
- - Withdrawals occurred: $39, $49 and $10.
- - Seeks immediate refund of unauthorized charges.
They fail to pay a remaining balance of 39$ stolen from my account. I will never contact this business again!!!! How can they possibly withdraw money from customers account without permission and in top of that not providing the services !!!
Horrible experience, Homeaglow not only stole my money from my bank for steal months without services but blocked my calls and didn’t answered my emails sent , that way they don’t have to deal with me.
that's stealing! I contacted my bank to stop you from stealing my money. I only got services from you once! What type of business is this?
I expect you to return my money back to my account! Or I will go to the Better Business Bureau! I need you to return to my account immediately the $333.00 stolen from my account for services never provided to me. I can't understand how your company will do such a thing.
I have transactions of withdrawal on the same month twice for services never provided. Only today I have a pending $49 returned to my account... it's more than you stole from me and I expect that money to be returned! July 9...
$39 July 21... $49 and $10 (that was the only time I got a horrible service, so I canceled all other appointments)! September 29 and September 22, 2025... were taken two times $49!!!
November 20, 2025... $49 December 22, 2025...
$49 January 20, 2026... $49 Return my money.
- Fraudulent and you can not contact them period
Preferred solution: Full refund
Kennesaw, Georgia
Refund
My cleaner Sandra came at 4.30 and she left 6.30 only 2 hrs instead of 3 hrs and she didnt clean it left all stuff like this
Preferred solution: Full refund
Rockford, Illinois
Unaware Why You Took Money Out Of My Account
- - The cleaner did an excellent job.
- - I was charged $59; the first month was $19.99, then $75.
- - Please call to explain the change and cancel service.
The cleaner that cleaned my house excellent. I have no issues with the cleaning lady.
I went on my account and saw thtat there were $59 taken out of my account and I do not know why that is not the agreement that I remember. I was told that there would be $19.99 for the first month and then it will go to$75 for the remaining months.I need someone to call me and explain to me why the agreement has changed. I also wants to terminate my service.
I do not want to do business like this. Thank You!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newark, Texas
Cancel service with homeaglow being...
- - The cleaner did not show up and there was no communication.
- - Customer service was slow and unhelpful, no solution offered; I canceled the service.
I am writing to formally express my dissatisfaction with the service I received from Homeaglow.
I scheduled a cleaning appointment, however, the assigned cleaner never showed up. There was no communication, no notice of delay, and no follow-up to explain the absence.
This lack of professionalism caused a major inconvenience, especially since I arranged my schedule around this appointment.
Additionally, when attempting to reach customer service, the response was slow and unhelpful.
There was no urgency in resolving the issue or offering a proper solution, which made the experience even more frustrating.
Due to the no-show and poor customer service, I had no choice but to cancel the service. I expected reliability and basic communication, but unfortunately, that standard was not met.
I hope this issue is taken seriously so that future customers do not experience the same level of inconvenience.
Sincerely,
Latavia
Preferred solution: Full refund
User's recommendation: I will not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boston, Massachusetts
Joshua did an amazing job on my home.
Joshua did an amazing job on my home. I hoping will be our
main go to.
His attention to detail and friendliness was was welcoming. Thank you see you next month.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boston, Massachusetts
Our home is spotless and impeccably cleaned
Our home is spotless and impeccably cleanedtop-notch quality every time. Jordan consistently exceeds expectations; she is my definitive choice. Thank you, Jordan, for your outstanding service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy pay
I was underpaid for my client Asia. Two hours short; no one has contacted me, no email, nothing.
I need to get my pay for my hours. I sent pictures and messages.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInquiring on billing
- - I was billed $19 for the first service and paid in full.
- - The cleaner Virgil did a very good job.
- - I was charged $59 and want a refund and to cancel.
I was billed $19 for my first service, which was paid in full. I received the service, which was fine; the cleaner, Virgil, did a very good job.
But I was then charged $59. I don't understand; I would like a refund for my $59 and to cancel my service.
- Service
- Over charged
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmma takes my money takes clients from me always harrassig me im trying to report her
emma takes my money my clients always harrassing me so im getting a lawyer because im tired of her taking my top cleaner shes a hot mess
User's recommendation: watch emma
Hi Tia, we’re sorry to hear this. Please email us at support@homeaglow.com with your account details (name, email, or phone number), and we’ll work to resolve this for you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Samantha did an amazing job!
- - Samantha did an amazing job and my house looks and smells incredible.
- - She was professional, thorough, and reliable; highly recommended.
Samantha did an amazing job! My house looks and smells incredible, and she paid attention to every detail.
She was professional, thorough, and so reliable.
Coming home to such a clean house was the best feeling. I highly recommend Samantha to anyone looking for an excellent house cleaner!
Thank you, Jeri. We appreciate you taking the time to share this and are happy to hear Samantha provided such an excellent, detail-oriented cleaning experience.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Texas
Loved working with Maria!
Loved working with Maria! She was so thorough, kind, and accommodating.
She even made floral napkins which were beautiful:) Not one spot was missed.
Thank you so much! 
We’re truly grateful for your feedback, Amenah. It’s wonderful to hear Maria provided such a thorough, kind, and attentive service, and went the extra mile to make your experience special. We appreciate you sharing this.
Manteca, California
Billing
Never answer phone or text. I need to cancel after my 2-month commitment. I am very unhappy with Homeaglow customer service.
Preferred solution: A phone call asap.
User's recommendation: Don’t use Homeaglow, very difficult to contact.
Hi Paulette, we’re sorry to hear this. Please email us at support@homeaglow.com with your account details (name, email, or phone number), and we’ll work to resolve this for you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Y'all took $413 off card without permission. I want my refund.
A nightmare, because I was charged $413 for nothing.
Y'all took $413 off card without permission. I want my refund back right now... I want my refund refunded back to my card ending in 3544
Preferred solution: Full refund
Hi Gemell, we're sorry to hear your concerns and appreciate you bringing this to our attention. We'd like to look into this further and assist you. Kindly reach out to our team at support@homeaglow.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mckinney, Texas
CANCELLATION
- - Cancel membership; not informed of 6-month commitment.
- - Not satisfied with service; accepts this month charge and asks to waive cancellation fee.
Hello,
I would like to request the cancellation of my membership.
At the time of signing up, I was not clearly informed of any 6-month commitment or cancellation fee.
Additionally, I am not satisfied with the service I received and do not wish to continue.
I understand and accept the membership charge for this month; however, I respectfully request that the cancellation fee be waived.
Please proceed with the cancellation of my membership.
Thank you.
Hi Tayven, we’re sorry to hear about your experience. Please email us at support@homeaglow.com with your name, registered email, or phone number so we can assist you. We’re here to help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Heather did a phenomenal job!
- - Heather did a phenomenal job.
- - She planned and methodically completed the work.
- - She changed my mind about home cleaning.
Heather did a phenomenal job! her work ethic is what everyone should have.
she came in, made a plan and methodically completed her mission. I cant say enough about how much she changed my mind about home cleaning.
Thank you, Michael. We appreciate you taking the time to share this and are happy to hear Heather delivered such a phenomenal and well-structured service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
She is on time
She is on time. She kept me aware of any changes.
She is very easy to get along with and I like her.
did everything as requested and within the allotted time frame. highly recommend her.
We appreciate your feedback, Daquana. It’s great to know your cleaner was professional, friendly, and followed your instructions carefully from start to finish.
Brands Related to Homeaglow
Companies Similar to Homeaglow
Molly Maid
“I paid Groupon for 3 hr cleaning with cozy maid and cannot get an approval with them to clean my house....“
Merry Maids
“I had them clean a couple of times. Didn't notice right away that I had several pieces of jewelry...“
MaidPro
“I have been using Maid Pro for several months and very glad I made this decision. The cleaning crew and...“
Tidy
“The cleaner didnt show and then they charged me a cancelation fee??? There is no way to contact them so...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I agree they suck big time they took $49 times 14 that $700 they took an when they couldn't do it as a charge the turned it into with drawel i haven't had nothing do with this place in a yr
Report them to the Better Business Bureau and ask your bank for look into fraud committed to your account. That way they learn their lesson! This business needs to be shut down nationwide.