Homeaglow Reviews
Homeaglow Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow reviews show a 2.9 star rating from 3508 customer reviews, mostly neutral; 5% would likely recommend and the rating distribution skews unfavorable.
Key Takeaways for Future Customers
- Expect frequent reports of billing issues and unexpected charges.
- Many request refund or cancellation and report trouble stopping subscriptions.
- Customer support and live agent access are commonly described as poor.
Negative Feedback / Risk Areas
- Repeated reports of charges for services not rendered, hidden fees, and bait-and-switch pricing.
- Difficulty obtaining refunds, disputed charges, and unresolved subscription billing.
- No-shows, last-minute cancellations, and limited customer service response hinder resolution.
Positive Feedback
Some cleaners received praise for punctuality and quality work; individual reviews name Monyca, Leslie, and Hailey as examples of good service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow reviews show a 2.9 star rating from 3508 customer reviews, mostly neutral; 5% would likely recommend and the rating distribution skews unfavorable.
Key Takeaways for Future Customers
- Expect frequent reports of billing issues and unexpected charges.
- Many request refund or cancellation and report trouble stopping subscriptions.
- Customer support and live agent access are commonly described as poor.
Negative Feedback / Risk Areas
- Repeated reports of charges for services not rendered, hidden fees, and bait-and-switch pricing.
- Difficulty obtaining refunds, disputed charges, and unresolved subscription billing.
- No-shows, last-minute cancellations, and limited customer service response hinder resolution.
Positive Feedback
Some cleaners received praise for punctuality and quality work; individual reviews name Monyca, Leslie, and Hailey as examples of good service.
Media from reviews
Homeaglow Collective Complaints
Stealing money/ over charge for payouts, retaliation, racial discrimination
Charlotte, North Carolina
Payment missing
Missing payment for cleaning Edens home and cant get into account saying its locked. I cant get into my account to proceed with my payment for finished job
- No customers service number
Preferred solution: Full refund
Katy, Texas
Billing issue
They keep billing a card that I dont even have on file. I replaced the card, but they continuously continuously pull from the old
Preferred solution: Full refund
User's recommendation: Do not use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI had cancel homeaglow service when i...
I had to cancel the Homeaglow service when I signed up. I have not received any service, and no one has contacted me about coming to clean my place. I want this subscription canceled and my money refunded.
User's recommendation: No
Vero Beach, Florida
Cancel
I can't contact the company. I would like for my contact/agreement to be cancelled effective 09/11/2026.
Preferred solution: cancel
Houston, Texas
Questionable charge
I was charged $139.44 for a cleaning scheduled for next Friday, 9-18-26. I originally had the cleaning scheduled for today, 9-11-26, but canceled and moved it to 9-18-26 midweek.
- Great service
- Charged me before my scheduled cleaning
Preferred solution: Full refund
San Antonio, Texas
Scheduling a home cleaning
I joined the membership online two weeks ago and was not able to schedule a cleaning date. I did this twice, and still nothing. This needs to be resolved as soon as possible.
- Unable to complete the delivery of service
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
New device
- - The user lost their old device and can't log in.
- - They have a new phone and number.
- - They forgot the old password and need help regaining access.
I have a new phone. My old device was lost.
My name is Joanna Pearson. My old number was 656-241-****. My old email I can't log into because I don't have the old device. My new number is 656-252-****.
My new email is pearsonjoanna1225@***.com. I forgot my old password. It was a one-time thing, I thought.
Please help me be able to log back into my account. Thank you.
Preferred solution: To log into my account
Hi Joanna, thank you for reaching out. To help us provide assistance, please contact support@homeaglow.com with your account details.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Cancel subscription
I cancelled the subscription several times however they are continuing to take 60.00 from my checking. I also tried to reach them via telephone only to find out its a non working number . They also have NOT responded to my emails NEVER USE THIS COMPANY!!!
User's recommendation: Never use this company
Hi Meme, thank you for reaching out. To help us provide assistance, please contact support@homeaglow.com with your account details.
Saint Paul, Minnesota
Unsatisfactory
- - Membership started April; only one service, plus scheduling issues.
- - Auto-pay continued during a vacation hold; no timely contact.
Hi, I joined the membership in April and we are in September. I have only been given service once in April.
The rest either that the person comes very early than what my schedule says which is 0900 or the cleaner will be in another house and assumed it was my house. The irony of it all is that I have tried calling to no avail. They have been taking money from my acct because it's auto pay.
I sent email that I will be on vacation within the cleaning period and requested to hold on until I come back and will call, but the money was taken out, no one called, no message.
This is very disheartening and disappointing. I wish someone will get back to me and make amendments
Thanks
Hi Jazzmin, we’re sorry to hear about your experience. Please email us at support@homeaglow.com with your name, registered email, or phone number so we can assist you. We’re here to help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oak Lawn, Illinois
Complaint
0 stars for this company!!! Will report to the BBB.
Being charged for nobody showing up!!! Cannot contact anybody!!!
- Take your money and dont show up
Preferred solution: Full refund
Hi Judy, we're sorry to hear your concerns and appreciate you bringing this to our attention. We'd like to look into this further and assist you. Kindly reach out to our team at support@homeaglow.com
New York, New York
Billing
You do not have a custokmer service agent i thonk that you are a complete scM and i am prepared to call the BBb
User's recommendation: Havre someone answer the phone
Hi Kamron, thank you for reaching out. To help us provide assistance, please contact support@homeaglow.com with your account details.
West Bloomfield Township, Michigan
No cleaning pissed off customer
I never got the cleaning and why am I being charged $59 on my credit card and I never got the first cleaning because it was a problem I had went into the hospital and Im still being charged
Hi Raymond, thank you for reaching out. To help us provide assistance, please contact support@homeaglow.com with your account details.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Putnam Valley, New York
Cleaner never showed but still got changed for subscription
Cleaner no show,butstill got changed for subscription.Requesting refund for service that wasnt given
Preferred solution: Full refund
Hi Daliana, we’re sorry to hear this. Please email us at support@homeaglow.com with your account details (name, email, or phone number), and we’ll work to resolve this for you.
Elizabethtown, Kentucky
Pissed
Still no call I am handicapped and have hard time texting so if you could find a few minutes please call number is 270868****
Hi there, thank you for reaching out. To help us provide assistance, please contact support@homeaglow.com with your account details.
Oklahoma City, Oklahoma
Making a account
It has me in the continue page and it just loading for three days straight. Thats it, it just been loading.
Preferred solution: I want to start homaglow
Hi Georgiana, thank you for reaching out. To help us provide assistance, please contact support@homeaglow.com with your account details.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
Locked out of account
I broke my phone today and have a new one, and now I'm locked out of my account. I cannot access my clients, my pay, or anything.
- Cant get no help
Preferred solution: Back into my account
User's recommendation: Negative
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Hi Mikeia, thank you for reaching out. To help us provide assistance, please contact support@homeaglow.com with your account details.