Homeaglow
Homeaglow Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow has 1.9 star rating based on 2344 customer reviews. Consumers are mostly dissatisfied.
4% of users would likely recommend Homeaglow to a friend or colleague.
- Rating Distribution
Pros: No pros, No pros to this service, Good cleaner.
Cons: No customer service, Everything about it, Everything about the company.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow has 1.9 star rating based on 2344 customer reviews. Consumers are mostly dissatisfied.
4% of users would likely recommend Homeaglow to a friend or colleague.
- Rating Distribution
Pros: No pros, No pros to this service, Good cleaner.
Cons: No customer service, Everything about it, Everything about the company.30% of users think that Homeaglow should improve its Payments.
61% of users say that they won't use Homeaglow in the future for similar services or products.Recent recommendations regarding this business are as follows: "Know your dashboard. This company is not efficient even though the workers do their job well.", "Beware!", "Go", "Don’t sign up with this company", "Absolutely not".
Most users ask Homeaglow for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Cleaner cancelled!!! Concerned about my membership!
Company fixed the issue and I have been provided with apology. They eventually had someone to come out and clean and I haven’t had a problem since. They have been consistent and very communicative!
I had to reschedule a new appointment for a cleaning b/c my cleaner cancelled last minute. But no response yet and I can’t get ahold of anyone at Homeaglow!
Also I’m supposed to be paying $39 monthly and it says $49!
Miguel “Senior Manager” changed my member from 6 months to 3 months but on my dashboard it states something else. He even made my appointment Top Priority yesterday and I was supposed to get a cleaning yesterday but I DID NOT!
So I ALREADY have an issue and I literally just became a member yesterday with Senior Manager Miguel. I've done some research on the company and I must admit I'm not too pleased with the information and reviews Homeaglow has!
These are MANY terrible reviews and complaints from customers AND employees. It's absolutely unbelievable and I DO NOT want to get caught in anything that's not conducive to me and my family. So when I go to my Dashboard I do not see the $39 a month membership that Miguel gave me, it says $49... we discussed that my monthly membership cost would be $39.
Also, someone by the name of Autumn booked an appointment to service me yesterday for today and now I'm stuck finding/waiting for a cleaner because she cancelled!! I had to reschedule for a later time because it keeps saying I have to schedule later then 12 hours". I don't need this inconvenience nor frustration. I already informed Miguel that I suffer from an illness which is why I even decided to enter into a membership plan because my illness prevents me from properly cleaning my home!
If I cannot get a cleaner TODAY (because I had preferred one yesterday) I want to CANCEL! I haven't even received my first initial cleaning with my voucher I purchased for $19 so I'm sure that won't be a problem and I will not be charged for canceling before 4 months.
Miguel changed my membership cancellation from 6 months to 4 months. My appointment was also set to Top Priority.
- No communication and bad reputation
Preferred solution: A clean ASAP! I was to get a clean 2/24. Cleaner booked 2/25; cancelled! No cleaner 2/25 I need refund of $19 and I’ll cancel. Can’t charge b/c no service. Reviews customers/cleaners dont reassure me about Homeaglow. I became a member b/c I’m disabled.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
California City, California
They did a fantastic work!
Zoé did fantastic work, my tenant that moved out was a hoarder and left garbage everywhere, clothes, food and more she made the impossible happen!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
California City, California
Fantastic job
Korey and her team did a fantastic job! They were quick, thorough, efficient. The best cleaning job from dazzling clean that Ive had so far.
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norfolk, Virginia
Great work
I hired this young lady to clean for my elderly mother. My mom spoke very highly of her and says she was very sweet and professional! Thank you Ms.Annisha, I truly appreciate you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norfolk, Virginia
Great work ethic
Love Virginia's work ethic, and great attitude. She always makes sure that she has met my expectations.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Amazing work
AMAZING WORK. Anthony was right on time and with great communication prior to the cleaning.
His skills are superb and left my apartment spotless.
He followed all that I needed for the cleaning. I really appreciate Anthonys great work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
My house is spotless
Kasde is amazing. Wonderful loving and caring person.
Looking forward to seeing her next time. My house is spotless and I am loving it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPissed
You charge me for three services, and I haven't got any service. I haven't got anybody to come to clean my house, but you charged me three times. Disgusted.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
Change scheduled cleaning voucher appointment.
I signed up for service and a voucher UHLU-SIKK-JNGX-RQOR! I am not able to be available.
I wanted to change the date to 4/8/2025 10:00-4:00.
The message responded that another person had my phone number. It may have been confused with my prior efforts to registered.
User's recommendation: Only register once.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Decatur, Illinois
Term classification
I need to speak to a human being concerning $79 dollars I paid for 6 hours of service when coupon although I paid $79 bc I wanted thorough cleaning professionally friendly service.
Ponchatoula, Louisiana
Under control chaes
The service was great 
but I only used for two months nov.and Dea and still charged me for the next three months
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCleaner did not show up
Cleaner cancelled last minute and asked if I can cancel but I do not understand why am I being charged to reschedule?
- I had a cancellation by the cleaner at the last minute and as i go into reschedule im being charged to reschedule
Preferred solution: Full refund
User's recommendation: Be aware as they will charge even if they canceled, and there is no one phone call center to speak to someone!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel membership
I called to cancel my membership, but no one is available to answer my call. It went to voicemail and prompted me to write to the email, but the cancellation isn't available on the website. That's frustrating.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse Advertising
I purchased a $19 voucher for 3 hours of cleaning. I found out that purchasing that voucher subscribes me to a membership costing me $49 per month for 6 months just to have access to their cleaners, who are contract workers.
The way Homeaglow presents itself with this $19 voucher is not indicative of a membership and/or short/long commitment. It is very deceitful.
- Deceitful lure-in shady subscription service
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE A $19 VOUCHER DO NOT USE THIS SERVICE AT ALL
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
About my cleaning
I want to cancel your service? No more cleaning from you!
I have already discussed the meaning of the termination with your company, and I wanna make sure that youre not coming this week because I will not answer the door.
I do not want anything more to do with your company. You have all my other notes that I have sent you sincerely Sherry Kemper 971-533-****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, Washington
To cancel the membership service
I was told I could cancel anytime which is good if you can get through to someone to actually help. So once again please cancel my service
Companies Similar to Homeaglow
Molly Maid
“I paid them almost $400 to dust all windows and blinds, ceiling fans, and bookcases, all the things the...“
Merry Maids
“I went to the interview. Grace, the manager in Casselberry, forgot about the interview so we conducted...“
Tidy
“Nothing in the dust bin after use. Brushes clean, filters clean. No reason for it to be empty. I see...“
MaidPro
“I have been using Maid Pro for several months and very glad I made this decision. The cleaning crew and...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.