Homeaglow
Homeaglow Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow has 2.3 star rating based on 2473 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend Homeaglow to a friend or colleague.
- Rating Distribution
Pros: No pros, Good cleaner, Non.
Cons: No customer service, None at all, Everything about it.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homeaglow has 2.3 star rating based on 2473 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend Homeaglow to a friend or colleague.
- Rating Distribution
Pros: No pros, Good cleaner, Non.
Cons: No customer service, None at all, Everything about it.29% of users think that Homeaglow should improve its Customer Service.
58% of users say that they won't use Homeaglow in the future for similar services or products.Recent recommendations regarding this business are as follows: "Beware", "do not join", "AVOID", "Make sure you paying the real amount once", "Great company".
Most users ask Homeaglow for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Homeaglow Reviews
"Tracy was amazing!"
Tracy was amazing! She was very detailed and professional. She arrived on time and did everything I needed done and them some. I dont want anyone but her for...
"Refund. I"
I hired them for 1 cleaning service. Didnt authorize monthly subscriptions. Been trying to contact them to no avail. I want a full refund !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They lied and misleading
The guy showed up late. He spent hours, and my house looked the same besides the dishes.
My daughter's room was not done, the baseboards were not done, and the bathroom wasn't cleaned. Only water ran in the sink and tub.
No dusting was done. On top of that, he used my chemicals and my broom, which is broken after his use.
- Nothing got done water was ran that is it
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExcessive Fees, theft.
The cleaner and company initially charged $41. Next $124 sum.
And finally $28!
The work was good.
But the theft is bad. Please refund the $84
- Cleaned as requested
- Cleaner expectations
- Company theft
Preferred solution: Full refund
Pennsburg, Pennsylvania
Tracy was amazing!
Tracy was amazing! She was very detailed and professional.
She arrived on time and did everything I needed done and them some. I dont want anyone but her for future appts.
Pennsburg, Pennsylvania
She does an awesome job.
She does an awesome job. Everyone says she goes above and beyond and helps organize.
All of the comments are true.
She is amazing and does such a good job I don't want to try anyone else. Thank you for all of your hard work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jersey City, New Jersey
Refund. I
I hired them for 1 cleaning service. Didnt authorize monthly subscriptions.
Been trying to contact them to no avail. I want a full refund !
- Not refunding my money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery frustrating- have been trying weeks to get ahold of someone. You can’t. I can’t get basic questions answered- very poor customer service!!!!!
Clarify if membership can be spaced out. 'Cause I need one cleaning now, but won't need another till I get back from my 3-month trip.
- Price
- No live agents for conflict resolution
Preferred solution: Answers to my questions from a real live person.
User's recommendation: Think twice- I saw a lawsuit was filed against them for deceptive business practices.
Tallahassee, Florida
Charges to my account
I have several charges to my bank account, No one contacted me about cleaning. I want the charges reverse to my bank account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
They resolved my issue with in 24 hours.
The customer service was good, clear, and prompt. I had an issue and got a call back the next day. For a previous problem, the company detected a mistake I had made and promptly and politely fixed it.
- Many cleaners
- Easy to schedule
Preferred solution: I want to do my own cleaning now
User's recommendation: It is not inexpensive, but if you can afford it, it is a good service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hinesville, Georgia
Unprofessional cleaner
No will not use any services like homeaglow in the future
I'm unsatisfied with the cleaner, Tish, and y'all's refund. The cleaner is rude, bullies, and is unprofessional. Do not use this service.
- Ur home will not be clean
Preferred solution: Full refund
Seattle, Washington
Extremely professional, timely, and thorough.
Extremely professional, timely, and thorough. Very happy with their help!! Thank you, see you again soon!
Seattle, Washington
So happy to find Maria on this app!
So happy to find Maria on this app! She was friendly and warm, and worked well with everyone in my home.
Maria did a detail clean of every shelf, drawer, nook and cranny!
She picked up each item one by one and cleaned them. All my roommates were really happy with the results.
Raleigh, North Carolina
Refund & cancellation
Called them through this service and it sounded like they answered but then they hung up. That is unacceptable.
Preferred solution: Full refund
User's recommendation: Beware
Raleigh, North Carolina
Refund
Ive only used your service one time and I tried to cancel in the first two weeks and now I see that Ive been getting charged repeatedly by you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Cancel the services
While the cleaner has been doing a very good job, I cannot afford to continue working with Home a glow. Please end my services and stop charging me.
User's recommendation: do not join
Oakland, California
Brandy is a very good home cleaner!
Brandy is a very good home cleaner! She brings everything needed, gets right to work and cleans everything that needs it!
Does exactly what I've requested plus a lot more. Fast efficient and a great person.
San Francisco, California
Micah is by far the best cleaner that has come from this app.
Micah is by far the best cleaner that has come from this app. Not only did she do a fantastic job at getting my house together, but she also did it less time than anyone has. Very efficient and thorough.
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