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This month the number of Homeaglow customer service requests is much higher than usual.
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Homeaglow is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Contact Homeaglow Customer Service

How to Reach a Person at Homeaglow

Verified Contact Information

Toll-Free Number:

  • 1-888-607-7760
    IVR / Automated System Only (No Human Option)
Call customer service
Send Message

Legal:

  • 1-833-450-1848
    Privacy Inquiries

Homeaglow Emails:

Customer Service
Legal
Privacy Inquiries

Homeaglow Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Homeaglow Phone Number
1 (888) 607-7760
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular Homeaglow Email Address
support@homeaglow.com
Homeaglow Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Homeaglow Customer Service?

Most Popular Number:

(888) 607-7760
IVR / Automated System Only (No Human Option)
Total calls: 18 495 Issues resolved: 237 Last call: Apr 11, 2026

The Homeaglow phone number is 833-450-1848. Call here to receive answers to any questions, related to booking a house cleaner. If you don’t have an opportunity to communicate with the real specialist by phone, write a letter to the company email. For this, visit the company's official website, scroll down the main page, and follow the “Contact Us” hyperlink. Click on “I have a different question” and fill out the necessary fields of a contact form. In the “How can we help?” block, you have an opportunity to describe your question or request in detail. Then click on the “Continue” button.

If you are going to visit the Homeaglow headquarters to discuss cooperation or other corporate-related issues, write down its address: 2711 Centerville Road, Suite 400, Wilmington, New Castle County, Delaware 19808, United States. You can also use it for sending letters, documents, and other corporate-related papers. When planning your visit, agree in advance on the exact time when you’ll come to the Homeaglow main office at the above-mentioned address. Before sending the correspondence, be sure that you have written all necessary data on the envelope correctly.

If you want to become a cleaner, you should register on the official Homeaglow site. For this, click on “Became a cleaner” in the top menu. Enter your zip for local hourly rates. Click on the “Get Started” blue button. Use the slider to set the number of hours you are ready to work, and click on the “Get started” button. Enter your first and last name, as well as email, in special fields. Click on the “Get started now” button. Then follow further instructions.

The Homeaglow work principle is the following: you select a date and time when you want to see your apartment cleaned, after which select your cleaner by viewing the profiles and images, and finally, the specialist will arrive at the time and the address you scheduled. Do all actions via the browse or using the Homeaglow app, which you can download from Google Play or App Store.

If you need to contact the Homeaglow customer service team in writing, send a letter with your questions to the following email address: support@homeaglow.com. You can also get in touch with the company manager via the official Homeaglow website. For it, navigate to the bottom menu, follow “CONTACT US”, click on “I have a different question”, and fill out a contact form with a detailed description of your question, issue, or request.

If you have an unforeseen situation and can no longer use the purchased plan, cancel it by following the next actions: navigate to your dashboard’s menu on the upper left part of the page, follow “Settings”, click “Recurring Cleanings”, and turn “Enable recurring cleanings?” off under “Recurring cleanings”.

For the first cleaning of your flat or house by the Homeaglow specialists, you should to pay just $9/hour. However, if you become a part of a Membership, Homeaglow costs only $49/month. For this price, you get unlimited cleanings at $18/hour.

You can contact Homeaglow customer support not only via your browser but also from your pocket gadget by using the company app. For this, navigate to the “My Account” tab and tap “Contact Homeaglow support”. Such an option is available under the “Help & Support” section.

PissedConsumer Club

Contact Information

Homeaglow Website:

Homeaglow Help Center:

Corporate Office Address:

Homeaglow, Inc.
2711 Centerville Road Suite 400
Wilmington, Delaware 19808
United States

Summary of Homeaglow Customer Service Calls

23.9K TOTAL
CALLS
00:30 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Homeaglow?

Payments and Charges Question:

  • “Underpaid”
  • “Payment”
  • “Charged for non usuage”

Request for Information Question:

  • “My cleaner Kristi has not responded to texts, concerned.”
  • “About my payment not posting”
  • “Need to talk to representative”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Activate my Homeaglow account”
  • “Activate my profile”

Account Question:

  • “Membership”
  • “My account”
  • “Account”

Staff Question:

  • “Service schedule change”
  • “Services”
  • “Service appointment”

Refund Question:

  • “Refund”
  • “Refund requested”
  • “Refund and Wrong Charges”

Product/ Service Question:

  • “Porque me ham desactivaron la cuenta por error fui a poner la hora del trabajo y se cancelo no se porque motivo y m la desactivaron”
  • “Problem with a client”
  • “Complaint”

Employment Question:

  • “Showed up to do a job and nobody was here”
  • “Unable to accept jobs”
  • “1099”

Shipping and Delivery Question:

  • “Cleaner not arrived”
  • “I’ve payed you all for 4 hrs twice and still HAVE NOT RECEIVED THE SERVICE!!!!!!!!!!”
  • “Missing itemd”

Return/ Replace Question:

  • “Change cleaning person”
  • “I would like to change the date of my service for tomorrow please let me know”
  • “Change cleaning Day”

Cards Question:

  • “Put new cred card on file”
  • “Money was took off my card”
  • “To give my card number”

Website/ Application Question:

  • “I cannot get into the app and it is not allow me to put my current password in”
  • “App not working”
  • “Your website malfunction”

Other Question:

  • “Curious”
  • “Need my house cleaned”
  • “My pay”

About

Related Companies

Dazzling Cleaning

Summary

Homeaglow is the easiest and most affordable way to book a 5-star cleaner. Become a member and get your first cleaning for as low as $19. Subsequent cleanings cost as low as $18/hour, a savings of $30/hour when enrolled in the ForeverClean membership.

Homeaglow reviews and complaints

Homeaglow is ranked 24 out of 604 in Cleaning Services category

Official Company Name

Homeaglow

Area Served

USA

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