Contact Homeaglow Customer Service

If you are going to visit the Homeaglow headquarters to discuss cooperation or other corporate-related issues, write down its address: 2711 Centerville Road, Suite 400, Wilmington, New Castle County, Delaware 19808, United States. You can also use it for sending letters, documents, and other corporate-related papers. When planning your visit, agree in advance on the exact time when you’ll come to the Homeaglow main office at the above-mentioned address. Before sending the correspondence, be sure that you have written all necessary data on the envelope correctly.

If you want to become a cleaner, you should register on the official Homeaglow site. For this, click on “Became a cleaner” in the top menu. Enter your zip for local hourly rates. Click on the “Get Started” blue button. Use the slider to set the number of hours you are ready to work, and click on the “Get started” button. Enter your first and last name, as well as email, in special fields. Click on the “Get started now” button. Then follow further instructions.

The Homeaglow work principle is the following: you select a date and time when you want to see your apartment cleaned, after which select your cleaner by viewing the profiles and images, and finally, the specialist will arrive at the time and the address you scheduled. Do all actions via the browse or using the Homeaglow app, which you can download from Google Play or App Store.

If you need to contact the Homeaglow customer service team in writing, send a letter with your questions to the following email address: support@homeaglow.com. You can also get in touch with the company manager via the official Homeaglow website. For it, navigate to the bottom menu, follow “CONTACT US”, click on “I have a different question”, and fill out a contact form with a detailed description of your question, issue, or request.

If you have an unforeseen situation and can no longer use the purchased plan, cancel it by following the next actions: navigate to your dashboard’s menu on the upper left part of the page, follow “Settings”, click “Recurring Cleanings”, and turn “Enable recurring cleanings?” off under “Recurring cleanings”.

For the first cleaning of your flat or house by the Homeaglow specialists, you should to pay just $9/hour. However, if you become a part of a Membership, Homeaglow costs only $49/month. For this price, you get unlimited cleanings at $18/hour.

You can contact Homeaglow customer support not only via your browser but also from your pocket gadget by using the company app. For this, navigate to the “My Account” tab and tap “Contact Homeaglow support”. Such an option is available under the “Help & Support” section.