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This month the number of Homeaglow customer service requests is much higher than usual.
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Homeaglow is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Homeaglow

Homeaglow
Reviews and Complaints

www.homeaglow.com
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What is your customer experience with Homeaglow?
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service cleaning cleaner money customer account customer service job house appointment
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Taysom Oyv
map-marker Maryville, Tennessee

I was pleased with the way they cleaned my place

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I clean my mobile home with precision.And professional ability it looked great when they left They?

Were professional and they were really courteous

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Pax Eii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gwynn Oak, Maryland

Book a cleaning

Tried to book a cleaning no success states Ii have an account please call me 434294**** I need help please advise

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Heather M Uer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credit card

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Need to change credit card number for service for the date of June 11, 2025. My credit card number has changed, and I need to update it for future cleanings.

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Velna Npw
map-marker New Orleans, Louisiana

Jennifer was great.

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Jennifer was great. She did everything she said and the house was perfect!! Ready to have her every visit.

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Cala Vdp
map-marker Chalmette, Louisiana

Elizabeth always does a very thorough job

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Elizabeth always does a very thorough job, leaving my home sparkling clean. Her wonderful personality is just an added bonus to a job that's always well done.

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Agostino Son
map-marker Houston, Texas

I need to talk to a person at home alone, not give me a phone number and then give me a damn recording. I’m pissed off. I wanna cancel my order

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I was trying to set the appointment for my Cleaning and then it wanted me to have to answer if I wanted to clean everyone and have her many weeks and I dont wanna clean every so many weeks. I want to call you if I want you again I want to see how

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Eliodoro Gzz
map-marker Salem, Massachusetts

Cancel my subscription

Hidden cost!!! Work was awful!! Ive been trying to cancel for 3years there is no one to talk to company just ripping people off!!!

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User's recommendation: Read all the fine print

Sharron Ump

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Refund my voucher payment

I tried to get my voucher refund. You cant talk to a human and it hung up.

This companys a scam. Its a lot of hidden fee that are very misleading. They want me to email them and issue will be resolved.

Its been 72 hours and I havent heard from anyone. Please dont use this company.

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User's recommendation: Never

anita j Ieb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response 6 emails, false advisement

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I've sent six emails since 11 AM on Friday. It's now Tuesday, and I still haven't received a single response.

I attempted to book a same-day service appointment, as advertised, and within one hour of trying (with no success or support), I decided to cancel my membership.

This level of customer service is completely unacceptable.

If you can't deliver on your advertised promises or respond in a timely manner, you shouldn't be offering these services. Very disappointed.

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Loss:
$39

Preferred solution: Full refund

User's recommendation: DO NOT GO WITH THEM

Bryan S Aig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

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Ive been trying to book an appointment. It keeps sending me back.

I need to cancel the service. I do not want to be charged or I will dispute it.

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Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: I will not recommend anybody

Theresa B Ckm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to talk

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I was given the option to speak with someone twice; each time, the voicemail came on advising me to call the help desk and leave a message. I'm going in circles; I'm getting the runaround.

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Pros:
  • Crap
Cons:
  • Crap

Preferred solution: Full refund

User's recommendation: Call better business

Theresa B Ckm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I scheduled a cleaning for Thursday at 10am

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I need to speak with customer service to find out why my cleaning has not been booked on Monday.

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Loss:
$115
Cons:
  • You can never speak to a live person or even email them with issues

Preferred solution: Deliver product or service ordered

Marilu Chk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Douglasville, Georgia

My direct deposit

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I need to talk to homesglow somebody about my direct deposits right now right now right now look you keep changing the dates in which I should get payed calle

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Jan R Zsp

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Verified Reviewer
| map-marker Cincinnati, Ohio

Because Natasha didn’t do the things we discussed, talked for an hour before getting started, and took advantage of me brushing my dog.

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Homeaglow - Because Natasha didn’t do the things we discussed, talked for an hour before...
Homeaglow - Because Natasha didn’t do the things we discussed, talked for an... - Image 2
Homeaglow - Because Natasha didn’t do the things we discussed, talked for an... - Image 3

Natasha left the comforter off of my bed, requiring me to have to put it on if I could do that I wouldnt have hired her. She cleaned around the scale and toilet paper in my bathroom instead of moving them and clean the floor properly if I could do this, I wouldnt have hired her.

She left dirty sheets on top of clean ones.

She didnt dust my living room furniture. She didnt clean my sliding glass door nor did she remove my trash upon leaving I texted her before she left

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User's recommendation: DONT COME HERE FOR YOUR CLEANING NEEDS

Felecia Spm
map-marker Greer, South Carolina

I am cancelling my booking for Thursday June1212

I want to cancel my appointment for Thursday June 12 from 10-1.Linda Avery

4521 NC Hwy 242, Roseboro,NC 28382 Thankyou

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