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This month the number of Homeaglow customer service requests is much higher than usual.
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Homeaglow is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Homeaglow

Homeaglow
Reviews and Complaints

www.homeaglow.com
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What is your customer experience with Homeaglow?
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service cleaning cleaner money account customer customer service job house appointment
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Johnnie S Rck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Floresville, Texas

Confirm appointment

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Cant reach anyone to confirm appointment need help. Tried setting up account didnt work. Please call 832244****

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Selita C Eqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Homeaglow Company is a rip off. Do not ever sign them on to do service. I have canceled this service a year ago and they still taking money out of my account.

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Cancelled this service a year ago and you are still charging me. Please refund my money immediately.

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Loss:
$1500

Preferred solution: Full refund

User's recommendation: do not ever use Homeaglow

Megan M Apc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

I wanted to have clothes put away and organized, and they did none of that. They broke a plant in my kitchen, and they just started to do things without telling me, and I am not satisfied with the service.

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Loss:
$166
Cons:
  • Were late

Preferred solution: Full refund

Kennedy Y Ebj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Because lack of being able to cancel something and false advertising saying you can

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I want to cancel my subscription, and there's literally no way to cancel it. I don't like my information being under this damn site.

I want my account canceled immediately. There's a lot of false advertisement going on on this freaking site.

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Kennedy Y Ebj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Canceling

I'm wanting to cancel this. I did not know that this was going to be a reoccurring subscription and my card wasn't going to be able to be taken off this website.

This is not OK. I am not OK with my card being under this website. I just wanted to do a one-time cleaning to see if I liked this site and now I can't even figure out how to cancel this or take out my card.

I'm very weary. Please cancel this immediately.

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Anonymous
map-marker Rancho Cucamonga, California

Cleaner don’t show

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My first services was supposed to be $19.99, yet I was charged $49. Booked my second cleaning and they didnt show.

My first cleaner only did an okay job but I didnt complain because it was supposed to be $19.99 but then no show and no communication on my second even though I reached out. I am obligated for 3 more cleanings and I will never use them after that again.

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User's recommendation: Steer Clear

Lashawnda Gum

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Verified Reviewer
| map-marker Papillion, Nebraska

Employment

Hi . Im a recent college graduate from Coe college.

I m here for employment. Is there anyways you all can help me out.

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ElizaBeth M Wlx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not upfront about their total fees.

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I'm a senior on a fixed income. I told the screener this. They offer a voucher; however, she didn't inform me that cleaners charge extra fees. I realize I shouldn't have trusted them and should have checked for myself.

I still feel that I was taken advantage of.

They don't have a customer service phone number for a reason.

When I called and tried to cancel, they hung up on me three times, and the call screener pretended to be three different people. They are not upfront about the full cost of their service and are unprofessional.

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Loss:
$200
Cons:
  • Hidden fees

Preferred solution: Full refund

User's recommendation: Don't trust anyone. The the large print gives and the small print takes away

Akeyia M J

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Verified Reviewer

My housekeeper was a no call no show

She texted me the other day and advised me she would be here from 10 AM to 1 PM. I've texted her twice.

There has been no response. I need a resolution as soon as possible.

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Pros:
  • You have great advertisement
Cons:
  • Looks like you guys arent dependable

Preferred solution: Deliver product or service ordered

Mirdula G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cleaner is cancelling appointments

Cleaner is not coming and cancelled the appointment. She said she is but far from my district and cant come

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Loss:
$100

Preferred solution: Full refund

Mirdula G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Powell, Ohio

Cancelation of appointments

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Since last 2 weeks the cleaner is posting my cleaning appointment and today she is saying that my distric is out of her reach so she cant come

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Lucielle Raq
map-marker Hoffman, New Jersey

Need discuss regarding payment

I was told I will be charged 20monthly and I get charged more all the time !? Y is this happening please contact me

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Testimonial
Paulina Di

Amazing job

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Amazing job high quality work house smelled really great when I came back I was afraid to touch anything it looked so pretty and perfect ???? she's sweet and kind and honest and ????

respectful. I loved her I want her always ❤️ ????

♥️ ???? Mahitab I.

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Abdifatah Esf
map-marker Hammond, Louisiana

Very thorough!

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Very thorough! Cleaning took longer than I planned, but totally worth it.

Very clean floors, corners, baseboards, toilets, sinks, etc! And shes kind and super respectful.

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Jessye Orr
map-marker Hammond, Louisiana

Brianna was great!

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Brianna was great! Very thorough, and respectful.

Bri was communicative throughout the process and ensured we were happy with her work before departing. Can't wait to have her back!

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