
Homeaglow
Reviews and Complaints
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Verified Reviewer |Confirm appointment
Cant reach anyone to confirm appointment need help. Tried setting up account didnt work. Please call 832244****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHomeaglow Company is a rip off. Do not ever sign them on to do service. I have canceled this service a year ago and they still taking money out of my account.
Cancelled this service a year ago and you are still charging me. Please refund my money immediately.
Preferred solution: Full refund
User's recommendation: do not ever use Homeaglow
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I wanted to have clothes put away and organized, and they did none of that. They broke a plant in my kitchen, and they just started to do things without telling me, and I am not satisfied with the service.
- Were late
Preferred solution: Full refund
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Verified Reviewer |Because lack of being able to cancel something and false advertising saying you can
I want to cancel my subscription, and there's literally no way to cancel it. I don't like my information being under this damn site.
I want my account canceled immediately. There's a lot of false advertisement going on on this freaking site.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Canceling
I'm wanting to cancel this. I did not know that this was going to be a reoccurring subscription and my card wasn't going to be able to be taken off this website.
This is not OK. I am not OK with my card being under this website. I just wanted to do a one-time cleaning to see if I liked this site and now I can't even figure out how to cancel this or take out my card.
I'm very weary. Please cancel this immediately.
Cleaner don’t show
My first services was supposed to be $19.99, yet I was charged $49. Booked my second cleaning and they didnt show.
My first cleaner only did an okay job but I didnt complain because it was supposed to be $19.99 but then no show and no communication on my second even though I reached out. I am obligated for 3 more cleanings and I will never use them after that again.
User's recommendation: Steer Clear
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Verified Reviewer |Employment
Hi . Im a recent college graduate from Coe college.
I m here for employment. Is there anyways you all can help me out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot upfront about their total fees.
I'm a senior on a fixed income. I told the screener this. They offer a voucher; however, she didn't inform me that cleaners charge extra fees. I realize I shouldn't have trusted them and should have checked for myself.
I still feel that I was taken advantage of.
They don't have a customer service phone number for a reason.
When I called and tried to cancel, they hung up on me three times, and the call screener pretended to be three different people. They are not upfront about the full cost of their service and are unprofessional.
- Hidden fees
Preferred solution: Full refund
User's recommendation: Don't trust anyone. The the large print gives and the small print takes away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy housekeeper was a no call no show
She texted me the other day and advised me she would be here from 10 AM to 1 PM. I've texted her twice.
There has been no response. I need a resolution as soon as possible.
- You have great advertisement
- Looks like you guys arent dependable
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCleaner is cancelling appointments
Cleaner is not coming and cancelled the appointment. She said she is but far from my district and cant come
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancelation of appointments
Since last 2 weeks the cleaner is posting my cleaning appointment and today she is saying that my distric is out of her reach so she cant come
Need discuss regarding payment
I was told I will be charged 20monthly and I get charged more all the time !? Y is this happening please contact me
Amazing job
Amazing job high quality work house smelled really great when I came back I was afraid to touch anything it looked so pretty and perfect ???? she's sweet and kind and honest and ????
respectful. I loved her I want her always ❤️ ????
♥️ ???? Mahitab I.
Very thorough!
Very thorough! Cleaning took longer than I planned, but totally worth it.
Very clean floors, corners, baseboards, toilets, sinks, etc! And shes kind and super respectful.
Brianna was great!
Brianna was great! Very thorough, and respectful.
Bri was communicative throughout the process and ensured we were happy with her work before departing. Can't wait to have her back!
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